For Mid-Market
AI agents for the departments doing more with less.
Queen City AI builds production AI agents that take operational work off stretched departments — reconciling AR/AP, triaging customer service tickets, processing dispute claims, generating pipeline analysis, automating month-end compliance reporting. We design each agent around a specific business outcome and ship working software that integrates with the systems your operations team runs every day.
What we build for mid-markets
Specific outcomes. Working software.
Each agent is designed around a single operational outcome and shipped into the tools your team already uses.
Reconcile AR/AP
Match payments to invoices, surface mismatches, draft the follow-ups — close faster with fewer people.
Triage customer service tickets
Classify, route, and resolve common tickets automatically; escalate the rest with full context to a human.
Process dispute claims
Read the claim, pull supporting docs, draft the response, route for sign-off — without a clerk doing it line by line.
Generate pipeline analysis
Roll up CRM data, flag stalled deals, surface coverage gaps, and feed the weekly forecast review.
Automate month-end compliance
Pull the data, run the checks, generate the report, and route exceptions to the right reviewer.
Recommended Products
Where to start.
The offerings that fit mid-market operations best — by scope, price, and the kind of work they handle.
How we work
Start small. Prove it. Scale up.
Start Small
We pick one workflow, set it up with AI, and measure what changes. Nothing theoretical — real work, real numbers, reviewed every week.
Prove It
Did it actually save time? Are there fewer mistakes? Is the work getting done faster? We look at the real numbers, not a polished demo.
Scale Up
Once something works, we roll it out further. Same playbook, new workflows. The wins start compounding.
Why this fits mid-markets
AI agents for the departments doing more with less.
Mid-market companies are caught in the middle. You're too big for the duct-tape automation that gets a small business through the week, and too lean to absorb the cost of an enterprise transformation. Every department is being asked to do more with the same headcount.
We focus on the workflows where the math is obvious. Reconciliation, triage, dispute handling, compliance reporting — high-volume, rules-based work that eats senior people's time and produces no strategic value when a human does it.
Most of what we build sits inside your existing Microsoft stack or your existing line-of-business systems. That means new capacity without a platform migration, and a security posture that doesn't degrade when AI shows up.
Pick a workflow. We'll build the agent.
Book a call and we'll walk through what a working agent would look like for your operation — scoped, priced, and shippable.