Insights

Practical AI Guides

Honest, practical writing about making AI work in real businesses. Strategy, implementation patterns, and lessons from projects we have actually done.

Forward Deployed•July 5, 2026

What is a Forward Deployed Engineer? the AI Role Everyone is Suddenly Hiring

Forward deployed engineers are the hottest hire in AI. What FDEs actually do, why OpenAI and Anthropic bet billions on them, and how the mid-market gets one.

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MCP•July 2, 2026

Introducing MCP Builds: One Server, Every Major AI Platform

Queen City AI now builds production MCP servers: your systems wired into Claude, ChatGPT, and Microsoft 365 Copilot from one build, from $20K per build.

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Growth•June 11, 2026

Mid-Market Revenue Growth Doesn't Need More Volume. It Needs a System That Compounds.

Mid-market growth teams do not need more outbound volume. They need an AI system that compounds research, personalization, and follow-up — with humans on send.

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Agentic AI•June 6, 2026

Build 2026 Made Safe AI Agents an OS Feature. We Were Already Running Them in Production.

Microsoft made agent containment a built-in Windows primitive at Build 2026. We had already deployed contained, enterprise-grade AI agents in production.

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Thought Leadership•June 4, 2026

How Are You Using AI to Grow Revenue? the Board Question

Every board is now asking how AI is growing the top line, not just cutting costs. Most answers are weak. The right answer is a system, not a pilot or tool.

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Strategy•May 31, 2026

How Do You Actually Choose an AI Consultant? a Buyer's Checklist

A founder-to-buyer checklist for choosing an AI consultant: the questions to ask before you sign, how to spot real results over hype, and avoiding lock-in.

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Security•May 31, 2026

Is It Safe to Use AI with Your Company Data?

Worried about putting company data into AI tools? A plain-English look at vendor training, enterprise vs. free tools, and what to actually ask before you adopt.

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Agentic AI•May 31, 2026

We Run Our Own Outbound on an AI Agent Swarm. Here's What It Actually Did.

Most AI vendors can't show you their own AI working. We can. Here's the agent swarm that runs our outbound, the numbers it produced, and what it taught us.

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Pricing•May 31, 2026

What Does AI Automation Actually Cost for a Small Business?

A plain-English breakdown of what AI automation actually costs a small business: pricing models, real ranges for a 10-50 person company, and hidden costs.

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Workflow Design•May 5, 2026

Why Your Accounting Month-End Close Still Takes a Week

Month-end close doesn't have to be manual chaos. See why mid-market accounting teams stay stuck and what actually fixes it.

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Operations•May 4, 2026

Why Your Sales Team Still Manually Tracks Leads

Manual lead tracking is the invisible tax on your pipeline. See what 12 hours per rep each week costs, and how to centralize without ripping out your stack.

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Trucking•May 4, 2026

Why Your Trucking Dispatch Still Uses Paper (and How to Fix It)

Carrier data fragmentation costs trucking operations thousands monthly. Here's how to consolidate dispatch, accounting, and carrier comms in one workflow.

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